Customer Support
Context Help
If you feel lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It offers elaborate info about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive assortment of how-to videos illustrating how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the answer you need, have a glimpse at our extensive FAQ database, which comprises questions asked by real people and offers real solutions. We periodically "revamp" our FAQ database with new entries so as to embrace all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions database either, you can contact our great team of customer service technicians available 24-7 and eager to assist you with any question. Each trouble ticket you submit will be replied to within 1 hour (the average ticket response time is just 20 mins), so you won't have to wait a long time to get an answer to your question.
